---
title: General Information
url: https://jardimdovauportimao-hotel.guestcentric.net/en/general-information
language: en
is_homepage: false
hotel: Jardim do Vau Portimao
city: Portimão
country: Portugal
phone: "+351 282 430 500"
email: geral@jardimdovau.com.pt
---

[Brand logo](/en/)
 
- [Apartments](/en/hotel-rooms.html)
- [Special Offers](/en/hotel-special-offers.html)
- [Gallery](/en/hotel-gallery.html)
  
- [en](/en/general-information)
- [pt](/informacoes-diversas)
  
# General Information

 
**Check-in**: from 4.00 pm
**Check-out**: until 12 noon

**Pool towels**: you may collect your pool towel at our front-desk against a deposit of €20,00 per towel, which is reimbursed when you return the towels and produce the receipt to the front desk. During your stay you may exchange the towel for a clean one at the Laundry in the hotel.    

**Indoor Heated Pool**: open from 9am to 6pm in summer and up to 7 pm in winter. Swimming caps and flip flops are mandatory.

**Bed Linen and Towels**: your apartment provides bath towels, bed linen, kitchen towels and placemats.

**Deposits and Cancellation Policy**: once your booking is confirmed, you will be required to pay a deposit, which could either be 20% (for standard rates) or 50% (promotional rates). Should you cancel your booking at least 30 days prior to your arrival date, the deposit will be refunded; all cancellations made less than 30 days of your arrival will not be eligible for a refund.

**Animals**: pets are not allowed.

**Half Board:** consists of breakfast and dinner; drinks at dinner are not included.

**City Tax**: will be charged on arrival at our reception desk for all stays between the 1st April and the 31st October, having a cost of €2,00 per night and per guest with 13 years old and more; for stays between the 1st November and the 31st March, the charge is €1,00 per night. It will be charged a maximum of seven nights per person.

**Additional Facilities**:
 . Playground
 . Mini market
 . Restaurant
 . Cocktail Bar
 . Pool Bar - summer months
 . Indoor Heated Pool
 . Jacuzzi
 . Sauna
 . Steam Room
 . Fitness Room
 . Conference Rooms
 . Library
 . 3 Outdoor Swimming Pools
 . Free Parking
 . Free Wi-Fi
 . Electric vehicle charger

[Footer Logo](/en/)
 
[Praia do Vau Portimão, 8500-820 Portugal](https://maps.google.com?q=Praia+do+Vau,Portim%C3%A3o,8500-820)  [+351 282 430 500
Portuguese land line](tel:+351282430500)  [geral@jardimdovau.com.pt](mailto:geral@jardimdovau.com.pt)
 
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---

## Jardim do Vau Portimao

**Address:** Praia do Vau, Portimão, 8500-820, Portugal

**Phone:** +351 282 430 500

**Email:** [geral@jardimdovau.com.pt](mailto:geral@jardimdovau.com.pt)